One service plan for your doors, cameras and network.
Access Assurance keeps the access control, video and network systems IHD installs at restaurants, medical offices, retail and multi-location businesses running. Your monthly rate is built from the equipment on site, so you pay for what you actually have.
Everything that keeps the front door working and the cameras recording.
Access control
- Electronic locks, strikes and maglocks
- Card, fob, keypad and biometric readers
- Gate and garage entry, video intercoms
- Adding and removing users, schedules and app help
Video surveillance
- Camera and recorder health checks
- Recording and storage status
- Remote viewing support for your staff
- No live monitoring or alarm dispatch
Network
- Switches, Wi-Fi access points and gateway
- Remote monitoring and reboot through OvrC
- Power conditioning and backup power checks
Audio & paging
- Background music and paging zones
- Added per zone to the same plan
A flat monthly rate, built from your equipment.
No tier tables to squeeze into. A one-door coffee shop and a 60-camera office each get a rate that fits the site.
Walkthrough
We count the doors, cameras, recorders and network gear on site, or pull it from the system we installed.
Quote
You get one flat monthly rate for the equipment and the response level you choose.
Enroll
Month-to-month, or prepay a year for the price of 10 months. A small one-time enrollment fee covers documenting your system.
Standard or Priority.
Priority is required for sites with two or more exterior doors, where more of the building depends on the system.
| Standard | Priority | |
|---|---|---|
| Report an issue | 24/7 phone line | 24/7 phone line |
| After-hours callback | Next business day, or paid emergency dispatch right away | Within 1 hour, any time, any day |
| On-site response (business hours) | Within 48 hours | Same business day |
| Scheduled visits per year | 1 included | 2 included |
| Remote support | Unlimited, next-business-day turnaround | Unlimited, same-day turnaround |
| Emergency dispatch | Standard emergency rate | Discounted emergency rate |
| Monitoring | Quarterly remote system check | Adds door-position and backup-power monitoring |
Response commitments are set out in your service agreement. Access Assurance covers response, on-site service and maintenance of systems IHD installed. It is not a fire-code or life-safety certification; code compliance is determined by your local Authority Having Jurisdiction and your fire alarm provider.
Businesses that can’t afford a locked-out morning.
CityMD was our first major commercial client and still relies on us today.
Tell us about your site.
Rough counts are fine. We’ll confirm everything on the walkthrough and send a flat monthly quote.